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The 5 Critical Areas Successful Practice Owners Analyze Regularly

by | Feb 28, 2020

About this webinar:

This presentation will provide attendees with the key business areas to be analyzed to be certain that a comprehensive practice review is performed regularly.

Learning Objective:

  • Customer experience analysis
  • Team (staff) culture and performance optimization
  • Review/plan for equipment and infrastructure
  • Work space review for best patient throughput
  • KPI decision to assure dependable metric benchmarks
  • Key metrics should be:
    • Comprehensive exams/day
    • CL Rxs delivered per practice day
    • Optical add-ons sold, per optician per day

From the Expert:

An eye care practice owner must have a substantial, full-circle business analysis plan in place to optimize success. This session can help identify areas of examination and create clarity and consistency on the business analysis process that must be regularly reviewed.

About Scott Jens, OD, FAAO

About Scott Jens, OD, FAAO

Scott Jens is a serial entrepreneur whose career started as a Doctor of Optometry as a co-owner of a multi-doctor multi-location eye clinic group in Madison, WI, where he practiced eye care for twenty-five years. He served the eye care profession as a state and national volunteer leader, and also became an expert in medical records. In 2006 he co-founded RevolutionEHR, the eye care industry’s first (and ultimately, leading) SaaS electronic health record system, and served as CEO through the company’s transition into the full-service strategy, Rev360, until retirement in 2018.

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