Staffing and culture are two of the keys to having a successful practice. This course will guide you through choosing the right employees for your team and creating a positive culture that reflects the core values of your practice. By doing so you can increase your productivity, improve customer service, and ultimately – boost sales.
David gives us a great explanation of the how culture begins in any business, how to hire for a good cultural fit, and several solid strategies to deliberately build a productive culture.
In this presentation:
- Engagement is the true meaning of success
- Culture is driven by leadership and its values
- Care increases productivity
- A working process for hiring for competency and culture
- Boosting culture with good communication
- Trust and empower create engagement and ownership