A Vision For Success

You can leverage prescribing language to help your staff have more authority in your dispensary. Help your patients make good choices, and improve your capture rate at the same time, just by implementing strategic changes in your office dialogue.

Are Your Processes Helping or Hurting Your Practice?When Process Improvement Matters When is “good enough” good enough? Never! Your practice may be incredibly lean, running at high efficiency, and boasting healthy Key Performance Indicators (KPIs) across the board,...

5 Reasons Why You Should Consider Turning Vendors Into Partners Everybody wants your business! Of course, I’m talking about vendors – not patients or neighbors – but are you conscious of the fact that you have something to offer to companies that want to sell you...

What’s it like to walk through the door of your practice for the first time? Can you even remember? Every business day, someone comes in for the first time ever, and sees your waiting room, optical dispensary, reception counter, and pre-test room for the very first time. Within 10 seconds, that person will form opinions about what kind of practice you run.

Where’s your comfort zone? Chances are it’s right where you live and work every day. As humans, we naturally seek out comfort zones, places or states where we can operate with little anxiety, low stress, and an assurance of our own competence. It’s called “comfortable” for a reason; we feel relaxed and more at ease when we face every day knowing exactly how to complete our tasks, what the outcomes will be, and confident that we won’t face any unexpected challenges.

When you want to drive your practice revenue and growth forward, what do you do? If you’re smart – and we know you are! – you’re taking a two-sided approach. It’s not just about doing things right – it’s also about not doing things wrong. We’ve identified three potentially destructive behaviors – “silent killers” that can cause serious problems and keep you from realizing the full impact of your improvement initiatives.

Gamification - Leverage Human Psychology to Improve Business Gamification is a significant recent trend in business. Managers and owners are exploring the concepts of this surging trend in motivation and engagement and finding creative ways to bring the benefits of...