What’s it like to walk through the door of your practice for the first time? Can you even remember? Every business day, someone comes in for the first time ever, and sees your waiting room, optical dispensary, reception counter, and pre-test room for the very first time. Within 10 seconds, that person will form opinions about what kind of practice you run.
When you want to drive your practice revenue and growth forward, what do you do? If you’re smart – and we know you are! – you’re taking a two-sided approach. It’s not just about doing things right – it’s also about not doing things wrong. We’ve identified three potentially destructive behaviors – “silent killers” that can cause serious problems and keep you from realizing the full impact of your improvement initiatives.